Shipping & Returns

All personalized jewelry is non refundable so PLEASE double check your spelling and request twice. However, if it is an error I made, (I am definitely not perfect!)  or a defective item please contact me and I will replace it at no cost. 

If you need to have a defective item or an item I made an error on, please contact us with your order number and details about the product you would like to have replaced. 

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All other jewelry is non refundable as well. However, I do want you to be satisfied with your product. If at anytime you are unsatisfied I ask that before you give a negative review please give me the opportunity to make it right. I feel customer service is one of the most important aspects of running a business and hope you feel completely satisfied with your experience and jewelry.